Terms of Service
“These terms constitute a legal agreement between you and Lanson. Please read them carefully as they define your rights and obligations when using our services.”
We are committed to providing transparent and fair terms of service. These terms are designed to protect the rights and interests of both parties and ensure that the service can continue to operate stably.
1. Acceptance of Terms
By using our service, you agree to these rules.
Welcome to LansonAI ("Lanson AI")! These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and LansonAI Inc ("LansonAI", "we", "our") governing your use of LansonAI websites, applications, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that:
1. You have read, understood, and agree to be bound by these Terms 2. You are at least 13 years old (or the legal age in your jurisdiction) 3. If you are using the Services on behalf of an organization, you have the authority to bind that organization to these Terms 4. Your use complies with all applicable laws and regulations
If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time. Significant changes will be notified at least 30 days before they take effect. Continued use of the Services indicates acceptance of the revised Terms.
These Terms supplement our Privacy Policy, which explains how we collect, use, and protect your personal information.
2. Service Description
We provide AI-powered transcription and translation services.
LansonAI is an AI-based audio transcription and translation platform providing the following core services:
Features and Services
Audio/Video Transcription: Convert audio and video files into text format, supporting 100+ languages.
Multilingual Translation: Translate transcribed text into other languages, supporting multiple language pairs.
Real-time Transcription: Provide real-time speech-to-text services, suitable for meetings, live broadcasts, and other scenarios.
Text Editing: Built-in editor allows you to view, edit, and refine transcription results.
File Management: Cloud storage for your audio files and transcription text, with different storage periods based on subscription plans.
Export Functions: Support export in multiple formats (TXT, DOCX, PDF, SRT, VTT, etc.).
Speaker Identification: Automatically detect and distinguish different speakers in audio.
Custom Glossary: Allow adding industry-specific terms to improve transcription accuracy.
API Access: Provide programmatic access interfaces for enterprise users.
Integration Services: Integrate with third-party applications and services (such as cloud storage, project management tools).
3. User Accounts
Protect your account - it is your key to accessing our services.
Account Registration: To use certain service features, you need to create an account. When registering, you must provide accurate, complete, and up-to-date information.
Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
Account Types: We offer personal accounts and enterprise accounts. Enterprise accounts may have additional terms and conditions specified in separate enterprise service agreements.
Age Requirements: You must be at least 13 years old to use our Services. Minors should use the Services under parental or guardian supervision.
4. Conditions of Use and Prohibited Conduct
Use legally and do not abuse our services.
You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations. You may not:
- Upload or process illegal, fraudulent, defamatory, obscene, pornographic,
- Use the Services for any illegal activities or to promote illegal activities
- Infringe any third party's intellectual property, privacy rights, or other
- Attempt unauthorized access to our systems, servers, or networks
- Distribute malware, viruses, or other harmful code
5. Content Ownership and License
Your content belongs to you; we are just the processor.
Subscription Plans: We offer multiple subscription plans, including free and paid options.
Payment: By providing payment information and completing a subscription, you authorize us to charge your payment method.
Billing Cycle: Paid subscriptions are billed monthly or annually, depending on your chosen plan.
Cancellation: You can cancel or downgrade your subscription at any time. Cancellation will take effect at the end of the current billing cycle.
6. Payment and Subscription
Transparent pricing, cancel anytime.
Lanson Services are provided on an "as is" and "as available" basis, without any express or implied warranties.
No Guarantee of Transcription Accuracy: While we strive to provide high-quality transcription services, we do not guarantee the accuracy, completeness, or reliability of transcriptions.
No Guarantee of Service Availability: We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.
7. Disclaimer
Service is provided "as is" without guarantee of perfection.
To the maximum extent permitted by law, Lanson and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
8. Limitation of Liability
Our liability has reasonable limits.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
9. Indemnification
You are responsible for consequences of abusing the service.
We reserve the right to modify or update these Terms of Service at any time. Significant changes will be notified through one or more of the following methods:
- Posting a prominent notice within the Services
- Sending a notification to your registered email address
- Displaying a pop-up notification upon login
10. Dispute Resolution
Negotiate first, arbitrate if necessary.
If you have any questions, comments, or complaints about these Terms of Service, please contact us through the following methods:
Email: legal@lansonai.com
Technical Support: support@lansonai.com
Mailing Address: LansonAI Inc Legal Department 755 S Spring St 710 Los Angeles, CA 90014
11. Changes to Terms
Terms may be updated; we will notify you in advance.
No additional details for this section.
12. Contact Information
Contact us anytime if you have questions.
No additional details for this section.
Questions about these terms?
Our legal and support team is ready to answer your questions.
