[{"data":1,"prerenderedAt":4},["ShallowReactive",2],{"legal:\u002Flegal\u002Fprivacy-policy.md:en":3},"# Privacy Policy\n\n**Last Updated**: 2025-01-06 \u003Cbr \u002F> **Effective Date**: 2025-01-06\n\n---\n\n## 1. Introduction\n\nWelcome to LansonAI (\"Lanson AI\"). We understand the importance of your privacy,\nand we have created this Privacy Policy to transparently explain how we collect,\nuse, store, and protect your personal information.\n\nLansonAI (\"Lanson AI\", hereinafter referred to as \"we\", \"our\", or \"LansonAI\nInc\") is committed to protecting the privacy rights of users (\"you\" or \"user\").\nThis Privacy Policy applies to our website, mobile applications, and related\nservices (collectively, the \"Services\").\n\nBy using our Services, you consent to the practices described in this Privacy\nPolicy. If you do not agree with any part of this Policy, please do not use our\nServices. We reserve the right to modify this Policy at any time, and\nsignificant changes will be communicated to you through in-service notifications\nor email.\n\n## 2. Information Collection\n\nThe information we collect includes information you actively provide and\ninformation automatically collected. We only collect information necessary to\nprovide and improve the Services.\n\n### Information You Provide\n\n**Account Information**: When you register an account, we collect your name,\nemail address, password, and optional profile information.\n\n**Uploaded Content**: Audio and video files you upload to our Services, as well\nas generated transcription text and translation content. This content may\ncontain voice data, conversation content, and related metadata.\n\n**Payment Information**: If you purchase paid services, we collect necessary\npayment information (such as credit card information, billing address) through\nthird-party payment processors. We do not directly store complete payment card\ninformation.\n\n**Communication Content**: Messages and attachments you send to us through\ncustomer service channels, feedback forms, or email.\n\n**Custom Settings**: Preferences, glossaries, language selections, and other\nconfiguration information you set while using the Services.\n\n### Automatically Collected Information\n\n**Device Information**: Including your device type, operating system version,\nunique device identifiers, browser type and version.\n\n**Usage Data**: Service usage statistics, such as login frequency, feature\nusage, number and size of uploaded files, processing duration, etc.\n\n**Log Data**: IP address, access time, pages accessed, referring URL,\nclickstream data, and error logs.\n\n**Cookies and Similar Technologies**: We use Cookies, web beacons, and similar\ntracking technologies to identify you, remember your preferences, and analyze\nservice usage. For details, please see our Cookie Policy.\n\n### Information from Third-Party Sources\n\n**Social Media**: If you choose to log in through third-party accounts (such as\nGoogle, Facebook), we will obtain basic profile information (such as name, email\naddress, avatar) from these platforms, depending on the permissions you\nauthorize.\n\n**Integration Services**: When you integrate our Services with third-party\napplications (such as cloud storage services, project management tools), we may\nreceive necessary data to implement integration functions.\n\n**Business Partners**: In certain circumstances, our business partners may share\nyour information with us, but only as necessary to provide joint services or\npromotional activities.\n\n## 3. How We Use Data\n\nWe use the collected information to provide, maintain, improve, and protect our\nServices. Specific purposes include:\n\n**Service Provision**: Process your audio and video files, generate\ntranscription and translation results, manage your account and subscriptions.\n\n**Personalized Experience**: Customize service experience based on your usage\nhistory and preferences, provide relevant feature suggestions and content\nrecommendations.\n\n**Service Improvement**: Analyze usage patterns and trends, identify and fix\ntechnical issues, develop new features, optimize AI model performance.\n\n**Communication**: Send service-related notifications (such as transcription\ncompletion, account changes, security alerts), respond to your inquiries and\nrequests, provide customer support.\n\n**Marketing**: With your consent, send you product updates, special offers, and\nmarketing information. You can unsubscribe from marketing emails at any time.\n\n**Security and Fraud Prevention**: Detect, prevent, and address fraud, abuse,\nsecurity vulnerabilities, and other harmful activities, protect our rights and\nproperty.\n\n**Legal Compliance**: Comply with legal obligations, respond to legal processes,\nenforce our Terms of Service.\n\n**Research and Analysis**: Conduct statistical analysis and research to\nunderstand user behavior, but these analyses are based on de-identified or\naggregated data.\n\n### Transcription and AI Processing\n\nLanson uses its own transcription service to process audio and create\ntranscripts. For correction, translation, and other AI text features, transcript\ntext may be processed by DeepInfra and Groq.\n\nRecordings and final transcriptions are stored locally on the user's device.\nUnless the user separately agrees, Lanson does not save recordings or transcripts\non its servers.\n\nLanson uses these services only to provide transcription, correction,\ntranslation, and related AI features. We do not sell user recordings or\ntranscripts.\n\nWe will not use your audio content or transcription text to train AI models\nunless you explicitly choose to participate in our data contribution program\n(enterprise customers may have different contractual arrangements).\n\n## 4. Data Storage and Security\n\nWe employ industry-standard security measures to protect your information from\nunauthorized access, use, or disclosure.\n\n### Storage Location\n\nData storage depends on the feature you use. Recordings and final transcriptions\ncreated through live transcription are stored locally on your device by default.\nIf you separately agree to upload, sync, or use a server-backed feature, that\ndata may be stored on secure cloud servers operated by leading cloud service\nproviders (such as AWS, Google Cloud, or Azure) that are certified with security\nstandards such as ISO 27001 and SOC 2.\n\nFor server-backed data belonging to EU users, we provide data residency options\nto ensure that data is stored on servers within the EU, in compliance with GDPR\nrequirements. Enterprise customers can choose specific data center locations.\n\n### Security Measures\n\n**Encryption**: All data transmission uses TLS\u002FSSL encryption. Static data is\nencrypted using AES-256 encryption standards.\n\n**Access Control**: Implement strict access controls and authentication\nmechanisms. Our employees can only access user data when necessary for their\nwork duties, and all access is logged and monitored.\n\n**Security Audits**: Regularly conduct security audits and penetration testing\nto identify and fix potential security vulnerabilities.\n\n**Backups**: Regularly back up your data to prevent data loss. Backup data is\nalso encrypted for storage.\n\n**Incident Response**: Established comprehensive security incident response\nprocedures. In the event of a data breach, we will notify affected users and\nrelevant regulatory agencies as required by law.\n\n**Employee Training**: All employees receive regular security and privacy\ntraining and sign confidentiality agreements.\n\n### Data Retention Period\n\n**Account Data**: Retained while your account remains active.\n\n**Transcription Files**: Recordings and final transcriptions are stored locally\non your device by default. Unless you separately agree to upload, sync, or use a\nserver-backed feature, Lanson does not retain recordings or transcripts on its\nservers.\n\n**Log Data and Metadata**: Typically retained for 90 days for system maintenance\nand security analysis.\n\nYou can delete your files at any time. After account cancellation, we will\ndelete all your personal data within 30 days, but we may retain certain\ninformation to meet legal obligations or resolve disputes.\n\n## 5. Data Sharing and Disclosure\n\nWe do not sell your personal information. We only share your information in the\nfollowing limited circumstances:\n\n**Service Providers**: We work with trusted third-party service providers to\nhelp us operate and improve our Services (such as cloud storage, payment\nprocessing, customer support, analytics services). These providers can only\naccess information necessary to perform their functions and are contractually\nbound to keep the information confidential.\n\n**Business Transfers**: If we are involved in a merger, acquisition, bankruptcy,\nor sale of all or part of our assets, your information may be transferred as\npart of the transaction. We will notify you before the transfer, and your\ninformation will be subject to the privacy policy of the new entity.\n\n**Legal Requirements**: We may disclose your information when we have a good\nfaith belief that disclosure is necessary to: comply with legal obligations,\nenforce our agreements and policies, respond to legal processes (such as court\norders, subpoenas), protect our or others' rights, property, or safety, or\ninvestigate potential violations.\n\n**With Your Consent**: We will share your information in other circumstances\nwith your explicit consent.\n\n**Aggregated Data**: We may share de-identified or aggregated data that cannot\nbe used to identify you for research, analysis, or marketing purposes.\n\n**Enterprise Customers**: If you use our Services through a corporate account,\nyour organization administrator may access your usage data and account\ninformation.\n\n## 6. User Rights\n\nUnder applicable data protection laws, you have the following rights:\n\n**Right of Access**: You have the right to request access to personal\ninformation we hold about you.\n\n**Right to Rectification**: If your personal information is inaccurate or\nincomplete, you have the right to request correction.\n\n**Right to Erasure**: In certain circumstances, you have the right to request\ndeletion of your personal information (the \"right to be forgotten\").\n\n**Right to Restriction of Processing**: You can request that we restrict our\nprocessing of your personal information.\n\n**Right to Data Portability**: You have the right to receive your personal\ninformation in a structured, commonly used, and machine-readable format, and\nhave the right to transmit this information to another controller.\n\n**Right to Object**: You have the right to object to our processing of your\npersonal information based on legitimate interests.\n\n**Right to Withdraw Consent**: If we process your information based on your\nconsent, you have the right to withdraw consent at any time.\n\n**Right to Lodge a Complaint**: You have the right to lodge a complaint with a\ndata protection supervisory authority.\n\n**Exercising Rights**: To exercise these rights, please contact us at\nprivacy@lansonai.com. We will respond within 30 days of receiving your request.\nIn some cases, we may need to verify your identity to protect your privacy.\n\n**Limitations**: In certain circumstances, laws may limit these rights, such as\nwhen disclosure would harm the rights of others or when we are legally required\nto retain certain information.\n\n## 7. Cookies and Tracking Technologies\n\nWe use Cookies and similar tracking technologies to collect and use information\nabout you. Cookies are small text files stored on your device that enable a\nwebsite to recognize your browser and capture and remember certain information.\n\n**Cookie Types**:\n\n**Necessary Cookies**: These Cookies are essential for the basic functionality\nof the website, such as user authentication and security. You cannot disable\nthese Cookies.\n\n**Functional Cookies**: These Cookies enable the website to provide enhanced\nfunctionality and personalization, such as remembering your preferences and\nchoices.\n\n**Analytics Cookies**: We use these Cookies to understand how visitors interact\nwith our website, helping us measure and improve website performance.\n\n**Marketing Cookies**: These Cookies are used to track website visitors so that\nwe can display more relevant and engaging advertisements.\n\nThird-party tools we use may include Google Analytics, Mixpanel, and other\nanalytics services. These services have their own privacy policies.\n\n**Cookie Management**: Most web browsers automatically accept Cookies, but you\ncan usually modify your browser settings to decline Cookies. Please note that\ndisabling Cookies may affect website functionality.\n\nFor more details, please see our Cookie Policy.\n\n## 8. Children's Privacy\n\nOur Services are not directed to children under 13 years of age. We do not\nknowingly collect personal information from children under 13. If you believe we\nmay have information from a child under 13, please contact us immediately at\nprivacy@lansonai.com, and we will take steps to delete such information.\n\nFor minors aged 13 to 18, we recommend using our Services under the guidance of\na parent or guardian.\n\nIf you are located in a jurisdiction that requires higher age consent (such as\ncertain EU countries requiring age 16), we will comply with the legal\nrequirements of that jurisdiction.\n\n## 9. International Data Transfers\n\nLanson operates globally. Your information may be transferred to and processed\nin countries other than your country of residence, and the data protection laws\nof these countries may differ from those of your country.\n\nWhen we transfer your information to other countries, we take appropriate\nmeasures to ensure your information is adequately protected, including:\n\n**Standard Contractual Clauses**: We use Standard Contractual Clauses (SCC)\napproved by the European Commission for data transfers outside the EU.\n\n**Adequacy Decisions**: We may transfer data to countries that the European\nCommission has determined to have an adequate level of data protection.\n\n**Data Processing Agreements**: Sign data processing agreements with all third\nparties that process personal data to ensure they provide appropriate security\nsafeguards.\n\n**Data Residency Options**: Enterprise customers can choose to store data in\nspecific geographic locations.\n\nBy using our Services, you consent to the transfer of your information as\ndescribed in this Privacy Policy.\n\n## 10. Policy Updates\n\nWe may update this Privacy Policy from time to time to reflect changes in our\npractices, legal requirements, or other operational, legal, or regulatory\nreasons.\n\n**Change Notification**: If we make significant changes to this Privacy Policy,\nwe will notify you through one or more of the following methods:\n\n- Posting a prominent notice on our website or application\n- Sending a notification to your registered email address\n- Displaying a pop-up notification within the Services\n\n**Effective Date**: Policy changes will take effect 30 days after posting unless\notherwise stated. For certain significant changes, we may require you to\nactively confirm your consent.\n\n**Historical Versions**: You can view previous versions of the Privacy Policy on\nour website.\n\n**Continued Use**: Continued use of our Services after changes take effect\nindicates your acceptance of the revised Policy. If you do not agree with the\nrevisions, you should stop using the Services and may choose to close your\naccount.\n\nWe recommend that you regularly review this Policy to stay informed about how we\nprotect your information. The current version date of this Privacy Policy is\ndisplayed at the top of the page.\n\n## 11. Contact Information\n\nIf you have any questions, comments, or complaints about this Privacy Policy, or\nwish to exercise your data rights, please contact us through the following\nmethods:\n\nEmail: privacy@lansonai.com\n\nMailing Address: LansonAI Inc\n\n755 S Spring St 710 Los Angeles, CA 90014\n\nData Protection Officer: For EU users, you can contact our Data Protection\nOfficer at dpo@lansonai.com.\n\nOnline Form: You can also submit a request through the privacy request form on\nour website.\n\nResponse Time: We are committed to responding within 30 days of receiving your\nrequest. In some complex cases, we may need to extend the response time but will\nnotify you promptly.\n\nRegulatory Authority: If you are not satisfied with our handling of your\ncomplaint, you have the right to lodge a complaint with a data protection\nsupervisory authority. For EU residents, you can contact the supervisory\nauthority in your member state.\n\nWe value your privacy and trust, and are committed to handling your personal\ninformation in a responsible and transparent manner. Thank you for using Lanson.\n",1792419253413]